FAQ

The Ins And Outs of How We Do Business

Can we be home while you're cleaning?

Of course! We never expect you to have to leave your own home, we will work around in a smooth way to make sure your cleaning is done efficiently and accurately with no details missed.

Are my animals okay to be left out when you're cleaning?

Absolutely! We treat your furry friends like our own! While we appreciate someone to be there to introduce us to your furry friend the first time, we are 100% pet friendly.

Do we need to provide any supplies for you?

Unless there is a specific product that you would like us to use, and in that case we will, you do not have to provide any supplies for us. From vacuums to mops to products, we bring it all!

Are you insured?

Yes! We are fully insured. We make sure we're protected, so that you're protected. After all, we're working in your biggest investment!

Billing information

Payments Accepted

We accept payments directly through Jobber. We collect payment at the time of the service provided. A card must be on file for all payments prior to your first cleaning.

Cancellation Policy

We do have a cancellation policy that is included on all quotes we send, which customers are agreeing to when they 'approve' and electronically sign their quotes should they wish to move forward with us.

Satisfaction Guarantee

Please let us know how we can improve! If there is anything specific you'd like for us to focus on or change, we can modify the service provided to best suit your needs.